在日常生活中,无论是商务往来还是个人事务中,难免会遇到一些需要表达不满或提出问题的情况。这时,一封措辞得当、逻辑清晰的投诉信便显得尤为重要。下面,我们将通过一个具体的例子来展示如何撰写一封有效的英语投诉信,并附上其对应的中文翻译。
English Complaint Letter
Subject: Concerns Regarding Product Quality
Dear Sir/Madam,
I am writing to express my dissatisfaction with the recent purchase of your product, specifically the Model X500 printer that I bought from your store last month. Although I initially believed it was a reliable device based on your advertising, I have encountered several issues that have severely impacted my work.
Firstly, the printer frequently jams when printing large documents, which has caused significant delays in my tasks. Secondly, despite following the instructions carefully, the print quality has been inconsistent, often resulting in blurred text and images. These problems have not only affected my productivity but also damaged my reputation among clients who depend on professional-quality documents.
I understand that no product is perfect, but I expected better performance given the price and the brand reputation. I would appreciate it if you could address these issues promptly. If possible, I would like to request a replacement or a full refund for this defective unit. Additionally, I hope you can provide a solution to prevent similar issues for other customers.
Thank you for your attention to this matter. I look forward to your response and a satisfactory resolution.
Sincerely,
[Your Name]
[Your Contact Information]
中文翻译
主题: 关于产品质量的担忧
尊敬的先生/女士:
我写这封信是为了表达我对最近购买贵公司产品的不满,特别是上个月从贵店购买的X500型号打印机。尽管我最初相信它是一款可靠的产品,因为您的广告宣传让我印象深刻,但我在使用过程中遇到了几个问题,这些问题严重影响了我的工作。
首先,打印机在打印大型文档时经常卡纸,导致我的任务延误严重。其次,即使严格按照说明书操作,打印质量也一直不稳定,经常出现模糊的文字和图像。这些问题不仅影响了我的工作效率,还损害了我作为专业人士的形象,因为我依赖高质量的文件来维持与客户的合作关系。
我知道没有产品是完美的,但我希望以这个价格和品牌声誉为前提,能获得更好的性能。我希望您能尽快解决这些问题。如果可能的话,我希望能请求更换或全额退款这款有缺陷的设备。此外,我也希望您能提供解决方案,避免其他客户遇到类似的问题。
感谢您对此事的关注。期待您的回复并希望得到满意的解决方案。
此致
敬礼
[你的姓名]
[你的联系方式]
撰写投诉信时,务必保持礼貌且专业,清楚地说明问题所在以及你期望的解决方案。这样不仅能提高解决问题的可能性,也能维护双方的良好关系。希望以上示例对你有所帮助!